Samadhan

"Five units, damaged in transit." That's a complaint — not yet a fact. Our AI Case Coordinator investigates it directly on live Microsoft Dynamics 365 Finance and Operations data: pulls the customer's full case history, finds the root cause, checks it against similar past cases, and watches every case's SLA so nothing breaches unnoticed. It can also raise a new case from scratch — validated against your ERP, confirmed with you, then written back. Nothing retyped, nothing invented. See the agent work a real case. 3 days ago Learn more